The
website ChurchMarketingSucks.com has earned a reputation
for knowing what's going on in today's Church. The site
not only looks at the trends and challenges facing the
emerging Church, but it also finds creative solutions
to issues, offering practical advice from other leaders.
As you may have guessed, the group specializes in church
marketing through research, collective groupthink
(via online polls) and funny musings on different ministries'
takes on current trends. They also aren't afraid to say
the word sucks when it applies.
We asked Brad Abare, the site's founder, some of his thoughts on marketing and the local church.
ChurchMarketingSucks.com is known for having its
hand on the pulse of modern Church culture. What trends
do you see as the most essential for young pastors to
familiarize themselves with?
The trend that our
culture is searching for is meaning. We're all looking
for our lives to matter—to mean something to us,
to others and to the world as a whole. We want to know
that the jobs we have mean more than just a paycheck.
We want our education to mean more than a good job.
We want our purchases to be more than utilitarian—we
want them to mean something. This is why we spend money
on stuff that looks cool, because it speaks to who we
are. It means something! I'm convinced that churches
can be meaning makers.
In 1803, Beethoven redefined the way people experienced
symphonies when he wrote the "Eroica." It's one of the
most written about and analyzed works in music history.
Scholars explore the historical and biographical dimensions
of the work while musicologists deconstruct it piece
by piece to see what makes it tick. Its fame gained
momentum when it interrupted the evolution of symphonic
development and appeared suddenly, without precedent
or prototype. Forged in a fiery new style, the "Eroica"
initiated the notion that a symphony could be used as
a vehicle to convey beliefs and ideas. Napoleon, heroism,
death, revolution—the list goes on. At the time,
people were accustomed to Mozart and Haydn. They were
not ready for a manifesto in the concert hall. The impact
this symphony has on all proceeding symphonies was that
it allowed for meaning to be infused with the music
itself. No longer just nice sounding, it was now sense
surrounding.
I believe the Church today can do the same thing.
We can be conduits for meaning—the meaning that
the world is looking for!
Let's say that a pastor isn't all that tech-savvy. What's a good way to learn to use technology to benefit his or her ministry?
If you're not tech-savvy, don't bother to learn (other than the basics to get by in life!). In other words, if it's not your thing, don't try to make it your thing. I think it is silly when people try to force themselves to learn something they don't really want to learn anyway. Hire someone else to master technology for you. I'm not an accountant, so I don't do my own taxes. I'm not an electrician, so I hire one when I need it.
What's the most common mistake you see in church websites?
They either try to do too much, or they don't do enough. We must remember that church websites are often the first visit that people ever have to a church. When people show up in person, it could easily be considered a second visit depending on how well the site informed and engaged the visitor.
What's your personal favorite church website and what makes it stand out?
I don't have a personal favorite church website, nor have I ever seen one that I think "gets" it. Granted, I am a pretty harsh critic, so that must be taken into consideration with this response.
There is a quote on your website from Rob Bell, where he said, "The thought of the word church and the word marketing in the same sentence makes me sick." What was the context of that quote, and do you think there is a right approach and a wrong approach to church marketing?
The quote is from Rob's book, Velvet Elvis, and the context is more of a comment than a big argument. The reality is that churches are marketing whether they realize it or not. Bad marketing is still marketing. The right approach to marketing is when a church communicates in an authentic way about a message that matters to people who have the potential to respond to it. The wrong approach to marketing is when a church does anything but the right way.
How important is the idea of branding when it comes to building a ministry?
Branding is the emotional connection that people establish with a brand. It is important to the extent that your brand aligns with your values. It is very important and goes hand in hand with marketing.
If you could give one piece of advice to a young pastor who is starting
a twentysomething group on a limited budget, what would
it be? Communicate, communicate, communicate. If
people don't get what you're saying, it's your fault,
not theirs. Robert E. Lee, the famous Civil War general,
never sent a communiqué to his generals before first
asking a private to read it. The private had to read
the letter, restate in his own words what the call to
action was. If the private didn't get it right, Lee
assumed it was his fault, not the private's. Lee would
rewrite it as many times as necessary to be perfectly
clear. King Solomon said in Proverbs 15:2, "The tongue
of the wise makes knowledge acceptable, but the mouth
of fools spouts folly" (NASB).
What books are you reading right now?
Cause
Marketing for Nonprofits by Jocelyne Daw
The
World is Flat by Thomas Friedman
Moral Choices
by Scott Rae